Privacy Policy

 

Golden West Casino is Bakersfield’s place to play. Our mission is to provide our customers with a first-class casino that provides superior customer service and quality amenities to our guests. We value your patronage and are committed to protecting your personal privacy.

Golden West Casino has created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how Golden West Casino collects information from users of GoldenWestCasino.com, how we use the information we collect and the choices you have concerning the collection and use of such information. Please read this Privacy Policy carefully.

Personal Information Collection and Use

Personal information is information about you through which you can be identified, including your name, date of birth, postal address, zip code, e-mail address, telephone number, fax number, gender, and other information that you voluntarily provide. Golden West Casino collects personal information when you: (a) provide us with your contact information, (b) join our mailing list, (c) register for one of our tournament events, and (d) register for our “Bring Your Home Game Here” promotion or other similar promotions. Once you register with us for any of these services, we collect information about you and your transactions to customize your experience as you use our services. Golden West Casino may use the information collected by us: (1) to respond to your inquiries; (2) for marketing purposes, including, but not limited to, providing you with e-mail notification of future Golden West Casino events and products that may be of interest to you;; (3) to respond to complaints and other communications; and (4) for demographic purposes. You may request that Golden West Casino not collect your personal information by sending an email to info@goldenwestcasino.com. Opting-out will not prevent your Personal Information from being used for non-marketing purposes.

We do not sell, rent or share your personal information with other persons or non-affiliated companies, except to provide products or services you have requested or under the following circumstances: (a) to respond to subpoenas, court order, legal process or to exercise our legal rights or defend against legal claims; (b) to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to any person’s personal safety, or as otherwise required by law.

General Information Collection and Use

General information is information about you or your activities through which you cannot be identified. When you use the Internet, your web browser or client software may transmit certain information to the servers that host the websites you visit. The information may include the unique number assigned to your server or Internet connection, your geographic location, and your movement within the website including what pages you look at and what information you download. When you visit our website, GoldenWestCasino.com , our servers collect such general information. We use this general information to generate aggregate statistics about visitors to our website. In situations where it is possible to do so, General Information may be linked to Personal Information.

Responsible Gaming

We encourage our customers to “Play Responsibly.” While most individuals gamble for entertainment purposes, some individuals may develop a gambling problem. Golden West Casino offers a Voluntary Self-Exclusion program as described in this website. Individuals who sign up for this program will not receive any marketing materials or information about products or services during their self-exclusion period.

Data Security

Golden West Casino has security measures in place to protect against the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Opting-out

If you would like to unsubscribe, please send email to info@goldenwestcasino.com or mail a letter to 1001 S. Union Ave., Bakersfield, CA 93307 or call us at 661-324-6936.

Golden West Casino reserves the right to revise, amend, or modify this policy at any time and in any manner. Any revision, amendment, or modification will be posted on our website at GoldenWestCasino.com. For more information, contact our Casino or call (661) 324-6936. Responsible Gaming Must be 21. Play responsibly. 1-800-GAMBLER or www.Problemgambling.Ca.Gov

Bakersfield’s Place to Play